Terms and Conditions

TERMS AND CONDITIONS

1. 1. Introduction

         Welcome to WekezaWHI App, a mobile application operated by WATUMISHI HOUSING INVESTMENTS (WHI). These Terms and Conditions govern your use          of our mobile application (“App”) and services provided through the App. By downloading, accessing, or using the App, you agree to be bound by these                    Terms  and Conditions.

2. 2. Eligibility

         To use our App, you must be at least 18 years of age and possess the legal authority to enter into a binding contract.

3. 3. Account Registration

         You may need to create an account to use certain features of the App. You agree to provide accurate and complete information during registration and to               keep your account information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur                 under your account.

4. 4. Services Provided

          The App provides users with access to FAIDA Collective Investment Scheme (FAIDA FUND) and related services, including account management, lien                      application, investment tracking, and customer support. The services are provided for informational purposes only and should not be considered financial              advice.

5. 5. Fees and Charges

          We may charge fees for certain services provided through the App. Any applicable fees will be disclosed to you before you incur them. You are responsible            for paying all fees and charges associated with your use of the App.

6. 6. User Conduct

          You agree not to engage in any prohibited activities, including but not limited to:

• • Violating any laws or regulations.

• • Engaging in fraudulent activities.

• • Attempting to gain unauthorized access to our systems.

• • Misusing the App in any way.

7. 7. Intellectual Property

                    All content, features, and functionality of the App, including text, graphics, logos, and software, are the exclusive property of WHI and are protected by                      intellectual property laws. You are granted a limited, non-exclusive license to use the App for personal, non-commercial purposes.

8. 8. Termination

                    You may terminate your account at any time by contacting us at wekeza@whi.go.tz. We reserve the right to suspend or terminate your access to the                        App at our discretion, without notice, for any reason, including violation of these Terms.

9. 9. Limitation of Liability

                   We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the App or your investments. Your use of the                         App is at your own risk.

10. 10. Amendments

                   We may update these Terms and Conditions from time to time. We will notify you of any material changes through the App or via email. Your                                     continued use of the App after the changes take effect constitutes your acceptance of the revised Terms.

11. 11. Governing Law

                    These Terms and Conditions are governed by the laws of  United Republic of Tanzania. Any disputes arising from these Terms or your use of the App                      will be resolved in the courts of Tanzania.

12. 12. wekeza@whi.go.tz

                    For questions or concerns about these Terms and Conditions, please contact us at wekeza@whi.go.tz.

PRIVACY POLICY

1. 1. Introduction

                   This Privacy Policy describes how WHI collects, uses, and discloses client’s information through our mobile application (“App”). By using the App, you                     agree to the collection and use of your information as described in this Privacy Policy.

2. 2. Information Collection

               We collect the following types of information:

• • Personal Information: This includes your name, email address, phone number, financial information, and any other information you provide when creating an account or using the App.

• • Usage Data: We collect information about your interactions with the App, such as the features you use, the pages you visit, and the time you spend on the App.

• • Device Information: We collect information about the device you use to access the App, including the IP address, operating system, and browser type.

3. 3. Use of Information

             We use the information we collect for the following purposes:

• • Account Management: To create and manage your account, process transactions, and provide customer support.

• • Service Improvement: To analyze how you use the App and improve our services.

• • Compliance: To comply with legal obligations and enforce our Terms and Conditions.

• • Marketing: To send you promotional materials, offers, and updates, where permitted by law.

• • Fund Management Meetings: To collect the data and prepare important reports to be presented during various operational meetings including management meetings, board meetings and annual general meetings of the fund.

4. 4. Sharing of Information

                   We may share your information with the following parties:

• • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing and data analysis.

• • Regulators and Authorities: To comply with legal obligations or in response to lawful requests from public authorities.

• • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

5. 5. Data Security

                    We implement security measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure,                      and we cannot guarantee the absolute security of your information.

6. 6. User Rights

                    You have the right to access, correct, or delete your personal information. You may also object to the processing of your data or request data                                      portability. To exercise these rights, please contact us at wekeza@whi.go.tz.

7. 7. Cookies and Tracking Technologies

                    We use cookies and similar tracking technologies to enhance your experience on the App. You can manage your cookie preferences through your                            device settings.

8. 8. Data Retention

                    We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your                        information will be deleted or anonymized.

10. 10. Children’s Privacy

                    Our App does knowingly collect personal information from children, by using ITF with their parents.

11. 11. Changes to the Privacy Policy

                    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. Your continued                      use of the App after the changes take effect constitutes your acceptance of the revised policy.

12. 12. Contact wekeza@whi.go.tz or info@whi.go.tz

                    If you have any questions or concerns about this Privacy Policy, please contact us at wekeza@whi.go.tz or info@whi.go.tz .